General
How long does the process take?
We’re quick! Once we receive your information, your vehicle can be towed away within 48 hours.
Should I cancel my auto insurance before I donate?
No. Please cancel your auto insurance after your vehicle has been towed away.
How are the proceeds from Cars 4 Cures Inc. used?
They are donated to The Princess Margaret Cancer Foundation
Towing / Ownership Transfer
Will I be contacted before my vehicle is towed away?
Yes, the towing service will call you to make arrangements.
When will my vehicle be picked up?
The removal of vehicles is made during regular business hours, Monday to Friday, from 8:00 a.m. until 5:00 p.m. Depending on the circumstances and based on their discretion, the towing service may arrange a different time slot.
Do I hand over the ownership at the time of pickup?
Yes. Please ensure that you have dated it and signed it before you hand it over to the tow truck operator.
Do I have to be present for the removal of my vehicle?
No. If you know you are not going to be available, please leave your signed ownership and the car keys in the glove box in advance of the scheduled pickup.
Do I sign the ownership of my vehicle over?
Yes. However, please fill in the “new owner’s” name section with the name of our towing service, which will be provided to you in advance.
Will you still accept my car without the ownership?
Sorry, no. Unfortunately, the law requires we receive the ownership in order to verify proof of registration. If you do not have the ownership, please go to your local Ministry of Transportation Office and ask that a new ownership be issued.
I am the Executor/Executrix or Power of Attorney, may I sign the ownership?
Yes you may, as long as you provide a copy of the will or official letter stating such.
What we do (and do not) accept
My car is in rough shape and it won’t start. Will you still accept it?
Yes. However, your vehicle must have ALL four tires on it. If not, we will not be able to safely tow it away.
Do you accept boats? What other vehicles do you accept?
Unfortunately, we do not accept boats at this time. In some cases we will accept larger commercial or industrial equipment and vehicles. Please contact us for more information.
What vehicles do you NOT accept?
Vehicles with missing tires; vehicles that have liens, or outstanding debts; vehicles that cannot be accessed by tow truck are all vehicles we will not accept. We reserve the right to refuse any vehicle.
What classifies as not accessible to tow truck?
Vehicle must have accessibility to front or rear. Vehicles with missing wheels and tires.
I live in a very rural area, can you still pick up my vehicle?
Please email
info@cars4cures.ca or call
1-844-529-2277 to verify that service is available in your area.
Tax Receipt
How do you determine the value of the tax receipt?
For vehicles donated in Ontario, the value is determined by an evaluation performed after the donated vehicle is towed and received. If upon inspection, a vehicle qualifies for resale in its current condition an appraisal will be conducted by experienced and knowledgeable sales agents to establish a Fair Market Value for the tax receipt. Fair Market Value is determined by referencing the Canadian Red Book automotive appraisal tool and by applying appraisal techniques to the vehicle. If a vehicle does not qualify for resale, it will be recycled by a professional automotive recycler and the tax receipt value will be $300.
When will I receive my tax receipt?
Approximately 6-8 weeks after the vehicle has been towed away. Delays may be experienced if we are attempting to resell the vehicle.
I have not received my tax receipt yet or I have misplaced my tax receipt, what can I do?
Send us an email at
info@cars4cures.ca and include details such as the name of the registered owner of the vehicle or the donor confirmation number. You can also call us at
1-844-529-2277 to speak with a friendly telephone representative who will be happy to help.